Question 1

How long does shipping take?

Accepted Answer

Standard shipping takes 3-5 business days within Europe. Express shipping is available at checkout for 1-2 day delivery.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, iDEAL, Bancontact, and SEPA direct debit through our payment partners Stripe and Mollie.

Question 3

Can I return a product?

Accepted Answer

Yes, you have 14 days from delivery to return any product in its original condition for a full refund. Returns are free.

Question 4

Do you ship internationally?

Accepted Answer

Currently we ship within the EU. International shipping is planned for the future. Sign up for our newsletter to stay updated.

Question 5

How can I track my order?

Accepted Answer

Once your order ships, you will receive a tracking link via email. You can also check your order status in your account dashboard.

Frequently Asked Questions